5.1 The conclusion of the lodging agreement places both contractual parties under the obligation to fulfil the agreement, irrespective of the term of the agreement. On principle, a unilateral, free withdrawal on the part of the guest from a binding booking shall be ruled out. Illness, professional reasons, or car breakdowns shall not discharge the guest from meeting his obligation to pay the agreed overnight price.
5.2 Unless otherwise agreed in the individual case, the guest shall be entitled to withdraw without cost from the lodging agreement up to 30 days prior to the commencement of stay. The withdrawal shall be declared vis-à-vis the lodging facility or agency pursuant to Art. 5.6. Applicable shall be the receipt of declaration.
5.3 Otherwise, in the case of the guest’s cancellation or failure to utilise the accommodation booked (full or in part), the lodging facility shall remain entitled to payment of the agreed price of lodging including board. Expenses saved by the lodging facility aimed at fulfilling the agreement in good faith, shall be considered appropriately.
5.4 According to the assessment of saved expenses permitted under jurisdiction, the guest shall pay the following shared costs to the lodging facility. These costs refer to the total price of lodging services, without taking into consideration costs separately agreed upon under Art. 3.2. The percentages are as follows: Overnight stay excluding board (e.g. holiday apartments) 90% Overnight stay including breakfast 80% Half board 70% Full board 60% of the total price agreed.
5.5 The guest is at liberty to proof vis-à-vis the lodging facility that actually fewer expenses were incurred by the facility. Such case shall entitle the guest to pay the lower amount only.
5.6 A guest who resorted to an agency for booking shall declare his or her withdrawal solely to the agency. A guest who booked directly with the lodging facility shall declare withdrawal directly and solely vis-à-vis the lodging facility. In the interest of the guest, the declaration of withdrawal shall be conducted in writing always.
5.7 The guest is advised to use travel cancellation insurance.